Privacy Policy

Last Updated: August 27, 2025

Your privacy is important to us. This Privacy Policy explains how Lovedealz.store (referred to as “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our website, lovedealz.store (the “Site”).

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Site.

1. What Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our Site, place an order, subscribe to our newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.

The types of personal information we may collect include:

  • Identity Data: Name, username, or similar identifier.
  • Contact Data: Billing address, shipping address, email address, and telephone numbers.
  • Financial Data: Payment card details (processed securely by our payment processor, we do not store your full card details).
  • Transaction Data: Details about payments to and from you, and other details of products you have purchased from us.
  • Technical Data: Internet Protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
  • Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: Information about how you use our Site, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

2. How We Collect Your Information

We collect information directly from you when you provide it to us, and we also collect information automatically as you interact with our Site.

  • Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
    • Create an account on our Site.
    • Place an order for our products.
    • Subscribe to our newsletter.
    • Request marketing materials.
    • Contact us with an inquiry or to give us feedback.
  • Automated Technologies or Interactions: As you interact with our Site, we may automatically collect Technical and Usage Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. Please see our Cookie Policy below for more details.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources, such as:
    • Technical Data from analytics providers (e.g., Google Analytics).
    • Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process and fulfill your orders, including processing payments, arranging for shipping, and providing you with invoices and order confirmations.
  • To manage your account and provide you with customer support.
  • To communicate with you about your orders, our products, services, and promotions.
  • To improve our Site and your shopping experience, including personalizing content and advertisements.
  • To send you newsletters and promotional emails (if you have opted-in to receive them). You can opt out at any time.
  • To protect our Site and business, including preventing fraud and other illegal activities.
  • To comply with legal obligations, enforce our terms and conditions, and resolve disputes.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

4. Sharing Your Information

We may share your personal information with third parties for the purposes outlined above. We only share your data with trusted partners who have appropriate safeguards in place to protect your information. These third parties include:

  • Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as payment processing, shipping and delivery, data analysis, marketing assistance, and customer service.
  • Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as a business asset.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. Your Rights

Under UK data protection laws, you have certain rights regarding your personal data. These rights include:

  • Right to Be Informed: You have the right to be informed about how your personal data is collected and used. This Privacy Policy serves to inform you of this.
  • Right of Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
  • Right to Erasure (“Right to Be Forgotten”): You have the right to request that we delete your personal data in certain circumstances.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.1
  • Right to Object: You have the right to object to the processing of your personal data in certain circu2mstances, including for direct marketing.
  • Rights related to automated decision-making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies

Our Site uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work more efficiently and to provide information to the owners of the site.

We use cookies for the following purposes:

  • Strictly Necessary Cookies: These are essential for the operation of our Site.
  • Performance/Analytics Cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our Site.
  • Functionality Cookies: These are used to recognize you when you return to our Site.
  • Targeting Cookies: These record your visit to our Site, the pages you have visited, and the links you have followed.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us at:

  • Email: support@lovedealz.store
  • Address: Lovedealz by Toshka Group, 20 Mallard Ave., CV10 9LW, Nuneaton, United Kingdom.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this policy indicates when the latest changes were made. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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